Waltz Help Center
Make your
next move.
From your first idea to your next customer.
Find a clear path, one step at a time.
A good place to start.
Three small steps toward something great.
What would you like to do?
Browse all FAQs ↗38 guides to help you along.
No guides found.
Try a shorter search, choose All guides, or browse the FAQs.
Getting started
Your account, business details, and first brand.
Create your Waltz account
Start with a few details. Waltz will guide you through the rest.
2 min readValidate your email
Confirm the address you use to sign in and receive account updates.
2 min readIntroduce your business to Waltz
Give Waltz the details it needs to create useful starting points for your brand and website.
2 min readChoose a style, logo, and brand direction
Pick the look that feels right for your business. You do not need to know design terms.
2 min readFind your way around Waltz
Know where to go for your next task.
2 min readPlans and billing
Find your fit and understand every allowance.
Compare plans and choose what fits
See the differences between the trial, Basic, and Unlimited before choosing.
2 min readUnderstand your creation allowance
Know what counts toward your plan and when you can create more.
2 min readReview billing, change plans, or cancel
Make an informed change and check when it takes effect.
2 min readYour brand
Keep your logo, colors, and fonts together.
Your website
Create, edit, publish, and connect your pages.
Edit the text on your website
Make your page sound like your business.
2 min readAdd or rearrange a website section
Build a page one useful section at a time.
2 min readReplace images and update button links
Help visitors see your work and take the right next step.
2 min readGet help writing website text
Ask for a simple change, review the suggestion, and decide what to use.
2 min readCreate a new website page
Add a page for your story, services, work, or another useful topic.
2 min readSave, preview, publish, or restore a page
Understand which version you are changing and which version visitors would see.
2 min readSet up your search and social-sharing preview
Help people recognize your business when a link is shared or shown in search.
2 min readConnect a domain you own
Give your website an address that matches your business.
2 min readLeads and forms
Turn inquiries into useful conversations.
Create a form for customer inquiries
Ask for the details you need to start a useful conversation.
2 min readAdd your form to a website page
Give visitors a clear way to contact you.
2 min readFollow up with a lead
Keep contact details, progress, and your next action together.
2 min readAdd a lead manually
Keep a new contact in the same place as your website inquiries.
2 min readOrganize leads with labels and custom fields
Make space for the details that matter to your business.
2 min readImport leads from CSV or Excel
Bring an existing contact list into Waltz with a clear preview before importing.
2 min readAppointments
Offer times, accept bookings, and manage your calendar.
Create an appointment customers can book
Set up the kind of conversation or service you offer.
2 min readSet available hours, days off, and special dates
Make sure the calendar offers times that work for you.
2 min readAdd an appointment calendar to your website
Let visitors choose a time where they already read about your business.
2 min readApprove, reschedule, or cancel an appointment
Keep requests and confirmed appointments easy to review.
2 min readImages, videos, and 3D
Upload files and bring new ideas to life.
Upload and organize your files
Keep useful images and videos in one place for pages and posts.
2 min readCreate an image with Waltz
Describe what you want to show. Waltz uses your saved brand as context.
2 min readCreate a video for your media library
Make a reusable video asset for your website or other creative work.
2 min readCreate a 3D model
Explore an interactive view of a product or object.
2 min readPosts and sharing
Make branded designs and videos for sharing.
Create a branded image post
Turn a message into a design that fits where you want to share it.
2 min readCreate a branded video for sharing
Choose the message, shape, and length before reviewing your video.
2 min readEdit and review a saved post
Refine a design without starting from the beginning.
2 min readAccount and settings
Your details, preferences, and everyday troubleshooting.
Update business details and public contact information
Keep your business profile accurate and choose what new pages should show.
2 min readManage your account profile, email, and preferences
Keep your personal account details distinct from your business profile.
2 min readChoose the updates you receive
Control which workspace updates you want and where you want them.
2 min readWhen a save, creation, or action is unavailable
Find the next useful step while keeping your work safe.
2 min readA few quick answers.
See all 38 FAQs ↗Do I need a card for the Free Trial?
No. You can explore Waltz for one day without a card. The trial includes one webpage to edit and preview, two AI images, one media video, one image post OR one post video total, and five website AI prompts.
Read the guide →Does Unlimited mean there are no creation limits?
Unlimited includes monthly caps: five new webpages, 50 AI images, 10 media videos, five 3D models, 50 image posts, and 30 post videos. Website AI prompts are unlimited, subject to fair use.
Read the guide →What is the difference between saving and publishing?
Saving keeps your working draft. Publishing makes the selected page’s reviewed version available to visitors. A saved draft can differ from the published page.
Read the guide →How do I receive inquiries from my website?
Create a form in Leads → My Forms and place it with Add → Form in the website editor. Publish the page, send a test inquiry, and check its details in Leads.
Read the guide →Why can’t customers find an appointment time?
Check that the option is active, hours are saved, and the time zone is correct. Review days off, minimum notice, booking horizon, time between appointments, and occupied slots.
Read the guide →What is the difference between My Media and My Posts?
My Media holds reusable files. My Posts combines a message, format, optional images, and your brand into a finished design or video for sharing. Their creation allowances are separate.
Read the guide →